This Privacy Notice explains how berlinherrenkleidung collects and handles information when you access our website (the "Site"), place an order, or submit materials for DIY customisation. By using the Site, you acknowledge that your information will be processed in accordance with this Notice.
1. Scope of This Notice
This Notice applies only to information collected through our website. We do not operate physical retail locations or mobile applications, and this Notice does not apply to third-party platforms that may link to or from our Site.
For DIY customisation services, this Notice also applies to any images, text, design files, or other materials you upload through the Site.
2. Information We Receive
Information is collected in two main ways:
2.1. Information You Provide Directly
When you place an order, submit DIY customisation content, or contact us, we may collect:
• Full name
• Billing and shipping address
• Postal/ZIP code
• Telephone number
• Email address
• Order history and transaction details
• Uploaded images, artwork, text, or other design materials submitted for DIY products
Payment transactions are processed by authorised third-party providers (including major credit card networks and PayPal). We do not store complete payment card numbers.
For DIY orders, uploaded design files are collected solely for the purpose of producing and fulfilling your customised item.
2.2. Information Collected Automatically
When you visit the Site, certain technical data may be collected automatically, such as:
• IP address
• Device type and browser version
• Operating system
• Date, time, and pages accessed
3. Why We Use Information
We process personal information only where there is a lawful basis to do so. Typical purposes include:
• Fulfilling and delivering orders (including customised DIY products)
• Processing uploaded design materials for production
• Providing customer support
• Verifying transactions and reducing fraud risk
• Improving website stability and usability
• Meeting legal and regulatory requirements
We only use your uploaded DIY designs to make your order, check quality, or handle any issues.
We do not use personal information or uploaded DIY materials for unsolicited marketing campaigns.
4. Cookies & Site Technologies
Cookies and similar technologies are used to:
• Maintain essential website operations
• Remember session activity
• Analyse traffic patterns
• Support security measures
You may adjust cookie preferences through your browser settings. Disabling cookies may affect certain website features, including DIY customisation functions.
5. When Information May Be Shared
We do not sell personal information.
Information may be disclosed only when necessary:
• To payment processors, logistics providers, or technical service partners
• To production partners involved in manufacturing DIY customised products (limited to what is necessary for order fulfilment)
• To comply with legal obligations or lawful requests
• In connection with corporate restructuring, mergers, or asset transfers
All service providers are expected to handle data in accordance with applicable privacy standards and confidentiality requirements.
6. International Processing
Because we serve customers internationally, information (including uploaded DIY design materials) may be processed outside your country of residence. Where required, appropriate safeguards are applied in accordance with applicable laws.
7. Data Retention
Information is retained only for as long as necessary to:
• Complete transactions
• Produce and deliver DIY customised products
• Resolve disputes or quality claims
• Comply with accounting and legal obligations
DIY design files may be retained for a limited period after order completion for quality assurance, reprint requests, or dispute resolution. When retention is no longer required, data is securely deleted or anonymised.
8. Security Measures
We maintain administrative, technical, and organisational safeguards designed to protect personal information and uploaded DIY materials against unauthorised access, misuse, or disclosure.
We take steps to protect your information, though no system is completely risk-free.
9. Age Limitation
The Site is intended for individuals aged 18 years or older. We do not knowingly collect information from minors.
Users submitting DIY content confirm that they have the legal right to upload and use such materials.
10. Individual Rights
Depending on your location, you may have rights to:
• Request access to your personal information
• Request correction of inaccurate data
• Request deletion, where legally permitted
• Object to certain processing activities
Residents of California may have additional rights under the California Consumer Privacy Act (CCPA).
Requests can be submitted to [email protected].
Requests relating to DIY design file deletion should include the relevant order number.
11. Do Not Track Signals
At present, the Site does not respond to browser-based "Do Not Track" signals due to the absence of a consistent industry standard.
12. Updates to This Notice
We may revise this Privacy Notice periodically. The updated version will be published on this page with a revised effective date.
Continued use of the Site after updates indicates acceptance of the revised Notice.
If you ever have questions, you can contact us at
[email protected]
We are available to assist and guide you whenever needed.
Thank you for spending time with
berlinherrenkleidung
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